Service Maintenance and Technical Support

Comprehensive service and technical support to keep your laser and light-based machines up and running.

Service Contact Information

Featured Event

Free Vascular Birthmarks Laser Clinics for adults and children

The Vascular Birthmarks Foundation (VBF) is committed to ensuring that every patient gets fair and equal access to the latest treatment options for all vascular birthmarks, anomalies, and/or related syndromes.

Featured press release

Health Canada Licences for Nordlys and Frax Pro Devices

Health Canada licensing and availability of the Nordlys^™ multi-application platform featuring Selective Waveband Technology (SWT^®) and the dual-wavelength Frax Pro^® non-ablative fractional laser platform.

Autumn Savings!

Take advantage of our limited-time offers* - Available now until September 30th, 2023

United States

10% Off* when you buy 4 boxes of Exceed^™ Cartridges
20% Off* when you buy 8 boxes of Exceed^™ Cartridges

*Valid in the United States only. Offer expires on September 30th, 2023, at Midnight Pacific Standard Time. They are applicable at the time of purchase and cannot be used for previous purchases or the purchase of select items or any special offers. These offers cannot be combined with any other discounts, promotions, or services. Up to maximum savings of 20% off. They are exclusively valid for online shop inventory. Some product exclusions may apply. Exceed promotional discounts excluded from Exceed Internal Financing.

Visit USA Online Store

Canada

10% Off* when you buy 2 boxes of 200 pulse Sublative^™ Tips

*Offer valid in Canada only. Offer expires September 30, 2023, Midnight Pacific Standard Time. Offers are valid at time of purchase and cannot be applied to previous purchases or the purchase of select items or any special offers. Offer cannot be combined with any other offers, discounts, or services. Up to a maximum savings of 10% off . Offer is only valid on online shop inventory. Some product exclusions may apply.

Visit Canada Online Store

United Kingdom

Buy 2 boxes, get the 3rd 50% Off*

Profound^® Cartridges
Sublative^™ Tips
VelaShape^® Covers
CO2RE^® Intima Applicators
Vela^® Covers

* All boxes must be the same product SKU to receive the discount. Mix and Match excluded. Valid in the UK and Ireland only. These offers expire on September 30th, 2023, at Midnight GMT. They are applicable at the time of purchase and cannot be used for previous purchases or the purchase of select times or any special offers. These offers cannot be combined with any other discounts, promotions, or services. They are exclusively valid for online shop inventory. Some product exclusions may apply.

Visit UK Online Store

*Offers expire September 30th, 2023 at midnight local time.

Upcoming Aesthetic Events

Workshop

Sep 26, 2023
Les Ulis, France

Nordlys IPL and Frax Pro Workshop - Advanced Level

Candela France Office - Parc Victoria, Bât. Le Toronto 12 avenue de Scandinavie, Les Ulis, 91940, France

More Info

Webinar

Sep 26, 2023

Improving Outcomes In Skin Treatments Through Combination Therapies

Speaker(s)

Konika Patel Schallen, MD

Dr. Firas Al-Niaimi, MBBS

Dr. Cordula Ahnhudt-Franke

More Info

Tradeshow

Sep 29 – Oct 1, 2023
Hollywood, FL

FSDS - Florida Society of Dermatologic Surgeons

3555 S. Ocean Dr., Hollywood, FL 33019

More Info

One Team, One Company, One Vision.

Welcome to Candela

Grounded in science. Focused on results. Building on a legacy of trust.

We are headquartered in the US out of Marlborough, Massachusetts. We also have offices in Europe, Asia Pacific and distributors around the world.

Building on our legacy of innovating laser and energy-based technologies that change lives, we continue our commitment to innovating medical aesthetic treatment solutions based on solid science and effective outcomes.

About Candela

What's New

Profound Matrix IPL

Don't Let Savings Pass You By. Act Now!

Invest in your aesthetic practice. Buy now and save through section 179 tax deduction.

Learn More About Tax 179

Profound Matrix IPL

Matrix^™: The Newest Revolution in Radio Frequency (RF) Microneedling

The all-new Matrix rf microneedling machine has arrived! Designed to correct, maintain, and restore skin at various stages of the aging journey, this multi-application system features the Sublime^™, Sublative^™ RF, and all-new Matrix Pro^™ applicators. Powered by Dimensional RF^™, this first-in-class system creates an entirely new category of medical aesthetic treatments that deliver multi-dimensional treatment outcomes.

Learn More about the Matrix system

Nordlys 2022 Awards

Nordlys^™: The Choice is Clear – It’s the One for Acne and Skin Resurfacing

The award-winning Nordlys multi-application system has four timeless technologies to treat 22 conditions, including acne.
SWT^® (Selective Waveband Technology) on the Nordlys platform gently and assuredly targets inflammatory acne vulgaris at its source. After controlling acne with the Nordlys SWT PR 530 applicator, smooth and resurface skin with the Frax 1550^™ applicator.

Learn More about the Nordlys system

What Sets Candela Apart?

Your Partnership from Day One!

As a Candela customer, you experience true partnership with our commitment to support you in Service, Marketing, and Clinical.

Service Commitment Marketing Commitment Clinical Commitment

Worldwide Service Maintenance

Medical aesthetic laser, IPL, and light-based devices need maintenance over time to ensure ideal outcomes. Proactive and preventative care of your devices can help avoid costly downtime, maintain patient safety, and deliver consistent, effective results.

Service Contact Information

Service plans for laser systems

ServicePlus Protection Plans from Candela are now up to 30%* off!

Whether you want more coverage or less, new or existing systems, we've got options for your practice’s needs.

*This amazing offer is only available in the United States and Canada. Certain restrictions apply. Offer ends on September 30, 2023, at Midnight Pacific Standard Time.

Your devices deserve the best, and our Candela Service Representatives are here to guide you. Just give us a call at 800-733-8550, option 2.

Portfolio of Products

Frax Pro^®

Nordlys^™

PicoWay^®

Profound^™

Sirius^™

Gentle Pro^™ Series

CO2RE^®

CO2RE^® Intima

Vbeam^® Perfecta

Vbeam^® Prima

eTwo^®

Exceed^™

Profound Matrix^™

Physician's Perspective

In my trials, I have found that the Sublative treatment offers a unique combination of ablation and skin resurfacing leading to wrinkle reduction, skin tightening and even lifting with less downtime than traditional skin rejuvenating treatments. My patients are pleased with the fast, visible results of smoother, brighter and tighter skin, without having to sacrifice time from their busy schedules.

Amy Taub, MD

Dermatologist, Illinois, USA

The PicoWay Nd:YAG laser allows us to treat a broader range of skin types and a wide array of tattoo ink colors. With the ultra-short picosecond pulse duration, there is less discomfort during treatment and faster healing. Professional and multicolored tattoos are cleared in far fewer treatment sessions than with conventional Q-switched lasers.

Arielle N.B. Kauvar, MD

Director, New York Laser & Skin Care, USA

Given the cost of the Profound device, the predictable results, what you can get per treatment, the ROI is probably the best of any machine that I have ever had.

Nima Naghshineh, M.D., M.Sc.

Board-Certified Plastic Surgeon - Beverly Hills, CA

For patients who want results, but not the downtime associated with surgery, I offer what I believe to be the next best option. With the Profound treatment, my patients get good to amazing results with significantly less downtime required

Nima Naghshineh, M.D., M.Sc.

Board-Certified Plastic Surgeon - Beverly Hills, CA

It has allowed our practice to grow on the non-surgical side. This procedure doesn’t replace a facelift, or a limited facelift, but it provides that niche of a nonsurgical treatment—one time, clinically-proven and delegatable procedure. In our practice, a nurse practitioner provides the treatment.

Peter Capizzi, MD

Double Board-Certified Plastic Surgeon - Charlotte, NC

My patients wanted the latest and most effective technology to achieve lasting and significant results. The Profound treatment delivers.

Yael Halaas, MD

Double Board-Certified Facial Plastic & Reconstructive Surgeon - New York City, NY

One of CO2RE’s advantage is the handpiece, which is very easy to hold. In comparison to other fractional handpieces the CO2RE handpiece is thin, lightweight and easy to maneuver around the skin during treatments.

E. Victor Ross, MD

Dermatologist - San Diego, CA

We’ve been very happy with the results that we’ve seen using CO2RE. It has a lot of versatility and we find it works well for both fractionated ablative resurfacing as well as traditional ablative resurfacing.

Brian Zelickson, MD

Dermatologist - Edina, MN

The CO2RE can deliver superficial ablative treatments at variable densities, for a peel-like effect, as well as deep ablative treatments for dermal remodelling.

Moshe Lapidoth, MD

Dermatologist - Israel

For my practice, we selected the CO2RE device because it is so versatile with traditional and fractional resurfacing, which means we can treat a wide range of conditions. Adding it to our practice has been easy - it has an excellent graphic interface, as well as a small footprint - and has expanded our patient offerings.

Hayes B. Gladstone, MD

Dermatologic Surgery - San Ramon, CA

Grow Your Business with Candela

Candela is a leading global aesthetic device company with a comprehensive product portfolio and a global distribution footprint.

Resources

Your go-to resource for learning about Candela's professional laser, IPL, and RF microneedling devices for your medical aesthetic and medspa business

On-demand Webinar

Mastering Handpiece Selection: Frax 1550 vs Frax 1940

An educational on-demand webinar with Professor Firas that will help you master applicator selection of two fractional non-ablative lasers. You will receive an overview of the Frax 1550 and Frax 1940 applicators available on both the Nordlys^™ and Frax Pro^® systems from Candela.