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Standard terms and conditions
These are the standard terms and conditions that will apply to the sale of goods, including laser equipment, parts and consumables (goods), by Syneron Candela Corporation Australia Pty Ltd ACN 124 282 168 (Syneron Candela, us or we) of unit 14 /2-8 Campbell St Artarmon NSW 2064, phone 1300 CANDELA (226 335), email info.au@syneron-candela.com to a customer (Customer or you).
1. Formation of contract
1.1 A contract (Contract) for the sale of goods is created between Syneron Candela and a Customer when:
1.1.1 the Customer places an order for the goods; and
1.1.2 Syneron Candela agrees to the details of the order with the Customer and sends an order confirmation.
1.2 The terms and conditions of a Contract are contained in:
1.2.1 Syneron Candela's order confirmation; and
1.2.2 the terms and conditions set out in this document (Standard Terms).
1.3 To the extent of any inconsistency between any terms of a Contract, the order of priority (from highest to lowest) for the purpose of any interpretation is:
1.3.1 Syneron Candela's order confirmation; and
1.3.2 these Standard Terms.
1.4 Once a Contract is formed, it can only be varied or terminated without cause by agreement in writing between Syneron Candela and the Customer.
2. Price
2.1 A Customer can request Syneron Candela to give a written quotation. A quotation will remain valid for 30 days from the date of the written quotation, unless another period is expressly stated in writing on the quotation (validity period).
2.2 If a Customer accepts a quotation within the validity period, the price payable by the Customer will be the quoted price. Otherwise, the price payable by the Customer for the goods will be determined by reference to Syneron Candela's Price List at the time the Contract is made.
2.3 Unless otherwise expressly stated in a quotation or order confirmation, prices given by Syneron Candela do not include taxes, duties and other imposts which are payable by the Customer.
3. Payment Terms
3.1 Syneron Candela will provide an invoice in respect of goods and services supplied to a Customer setting out the purchase price for the goods or services ("Purchase Price").
3.2 The Customer must pay the Purchase Price for the goods and/or service specified in the invoice in full by bank transfer, cash, or credit card in Australian dollars on delivery from the invoice date, unless otherwise agreed in signed quotes or signed written contracts with Syneron Candela. Syneron Candela shall be entitled to require full or partial payment for good and/or services in advance prior to or upon delivery of goods. For the avoidance of doubt, goods may not be released to you for use until we have received payment in full.
3.3 If a Customer does not make a payment when due, Syneron Candela may charge interest from the due date until payment. The interest rate will be the overdraft rate published by the Commonwealth Bank of Australia for corporate customers, plus 2%.
3.4 Any payment made by a Customer to Syneron Candela will be applied:
3.4.1 first, in payment of any late penalties or interest;
3.4.2 second, in payment of invoices in respect of consumables and parts, and then applied firstly to the oldest invoice; and
3.4.3 third, in payment of invoices in respect of other goods, and then applied firstly to the oldest invoice.
3.5 Payment must be made by the Customer to Syneron Candela in full without any set-off or other deduction, including in relation to any dispute.
3.6 Payment is only received by Syneron Candela when we receive cash or when the proceeds of other methods of payment are credited and cleared into our bank account. Syneron Candela reserves the right to withhold warranty service to the extent any payments are overdue.
3.7 In the event the Customer fails to pay the Purchase Price or any other amount when due or perform its other obligations under these Terms (each such event, an “Event of Default”), then subject to applicable law, Syneron Candela may take any and all actions available under law or equity to collect said amounts, including, but not limited to, enforcing its security interest, accelerating the payment of and declaring immediately due and payable any unpaid balance of the Purchase Price, referral to outside collection agencies and/or commencement of legal action.
3.8 Upon the occurrence of an Event of Default, Purchaser agrees to pay upon Syneron Candela’s demand:
3.8.1 all costs and expenses incurred by Syneron Candela or its assignee in connection with the enforcement of any remedies, including all expenses incurred in connection with the return, sale, release or other disposition of the products, and costs incurred to engage debt collection agencies and/or repossession agents; and
3.8.2 reasonable legal fees and other costs incurred by Syneron Candela or its assignee in enforcing or defending its rights and remedies under these Standard Terms.
4. Delivery
4.1 Syneron Candela will deliver the goods:
4.1.1 to the Customer's usual business premises;
4.1.2 within a reasonable time after becoming available at Syneron Candela's warehouse; unless other arrangements (including freight forwarders or third party contractors engaged by the Customer to deliver and transport the goods to the Customer or collection by the Customer from the business premises or warehouses of Syneron Candela, or from a mutually agreed location) are set out in the order confirmation or otherwise agreed in writing by the parties.
4.2 Any date for delivery of Syneron Candela goods indicated by us is an estimated date for delivery only. We are under no liability for any loss or damage, however it arises (including by our negligence), if the goods are not delivered by the estimated delivery date.
4.3 If delivery is delayed for reasons outside Syneron Candela's control, Syneron Candela may at its option:
4.3.1 extend the estimated delivery date for such period as is reasonably necessary; or
4.3.2 cancel the Contract in respect of the goods for which delivery is delayed.
4.4 The Customer is responsible for obtaining any necessary licences or permits required by law for the transportation, installation and operation of the goods.
4.5 The Customer must provide Syneron Candela with a signed proof of delivery document when our goods are delivered to you.
4.6 Subject to clause 6.2, the Customer acknowledges and agrees that:
4.6.1 it is responsible for ensuring that the goods ordered meet the Customer's requirements and specifications; and
4.6.2 once it has accepted the goods and signed the proof of delivery document in accordance with clause 4.5, it is not entitled to exchange or return the goods due to change of mind.
4.7 Goods on which delivery is delayed at the request of the Customer or due to any cause within Customer's control may be placed in storage by Syneron Candela at the Customer's risk and expense.
5. Risk and title
5.1 The risk of any loss or damage to the goods passes to the Customer upon the earliest of:
5.1.1 delivery of the goods to the Customer by Syneron Candela; or
5.1.2 receipt by freight forwarders or third party contractors engaged by the Customer to deliver and transport the goods to the Customer; or
5.1.3 collection by the Customer from the business premises or warehouses of Syneron Candela, or from a mutually agreed location.
5.2 Title in the goods remains with Syneron Candela until the Customer has paid the price for the goods in full.
5.3 You do not own or have any legal or equitable interest in any of our goods in your possession or control until all of our goods you have purchased from us at any time and all other amounts owing by you to us on any account whatsoever have been paid for in full. Until the Customer has paid the price in full, the Customer must:
5.3.1 hold the goods as fiduciary bailee of Syneron Candela;
5.3.2 store the goods separately and in a manner that enables them to be identified and cross-referenced to particular invoices;
5.3.3 not sell or rent the goods to a third party except with the prior written consent of Syneron Candela; and
5.3.4 provide access to Syneron Candela to any premises that Syneron Candela reasonably believes the goods may be stored to repossess the goods.
5.4 Until title in the goods has passed from Syneron Candela to the Customer, the Customer must:
5.4.1 only use the goods for the purpose for which they were designed;
5.4.2 ensure that the goods are maintained and operated in accordance with the manufacturer's operating guidelines and all laws, regulations and ordinances of the State or Territory in which the goods are located;
5.4.3 fully insure the goods in the joint names of Syneron Candela and the Customer in respect of any loss or damage, however caused, to the full value of the goods;
5.4.4 notify Syneron Candela if the goods are damaged or destroyed or involved in any other insured incident within 14 days of the occurrence of the insured incident and provide details as required by Syneron Candela;
5.4.5 not create any encumbrance over our product that is inconsistent with our title and ownership to the product.
6. Liability
6.1 Limitation of liability
6.1.1 The exclusions and limitations on liability in these Standard Terms and conditions, including this clause 6.1, do not apply to any liability to the extent that the same may not be excluded or limited as a matter of law and this clause 6.1 is subject always to clause 6.2.
6.1.2 Our liability for any claim, action, proceeding or dispute, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, under or in connection with these Standard Terms, is limited to: (a) in the case of a supply of goods, us doing any one or more of the following (at our election): replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of acquiring equivalent goods; or, paying the cost of having the goods repaired; and (b) in the case of a supply of services, us doing either or both of the following (at our election): supplying the services again; or, paying the cost of having the services supplied again.
6.1.3 If, notwithstanding the above, we are liable to any person, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, under or in connection with these Standard Terms, then our liability is limited in aggregate to the lesser of $100,000 and the purchase price paid for our product the subject of the relevant claim, action, proceeding or dispute.
6.1.4 In no circumstances are we liable to any person, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, under or in connection with these Standard Terms, for any special, indirect or consequential loss, even if you advise us of any special circumstances, or for any loss of profits, loss of sales, loss of business or agreements, loss of goodwill, loss of or wasted management of staff time or loss of anticipated savings.
6.1.5 Customer agrees that, subject to clauses 6.2.2 and 6.2.3, fees will apply to requests for Syneron Candela service after the applicable warranty service period or voiding, termination or expiration of these Standard Terms.
6.2 Statutory Rights
6.2.1 To the fullest extent permitted by applicable law, we exclude all implied representations, warranties, terms or conditions of any kind whatsoever (whether implied by common law, statute or otherwise) and the application or availability of any statutory rights (including any statutory guarantees that any goods or services supplied under these Standard Terms are of satisfactory quality or fit for their purpose).
6.2.2 Nothing in this Agreement is intended to exclude, restrict or modify any rights that you may have under the Competition and Consumer Act 2010 (Cth) (the “CCA”) or any other applicable legislation which may not be excluded, restricted or modified by agreement.
6.2.3 If the CCA or any other applicable legislation provides you with any non-excludable statutory rights (including any implied representations, warranties, terms or conditions or any statutory guarantees) in respect of any goods or services supplied under these Standard Terms, then the exclusions of and limitations on our liability in these Standard Terms do not apply in respect of such non-excludable statutory rights, however, where our liability with respect to such non-excludable statutory rights may be restricted or modified, then, without prejudice to any non-excludable statutory rights that you may have which may not be restricted or modified by agreement, our liability is limited in the manner set out in clause 6.1.2.
7. Intellectual property and confidential information
7.1 Other than as provided in paragraph 7.6, these Standard Terms do not give you any intellectual property rights in our goods or in any promotional literature, technical documents or other information provided or made available to you. Syneron Candela may supply technical information to the Customer in connection with the supply of goods (including drawings, specifications and operational manuals). This information remains the property of Syneron Candela, and Syneron Candela retains ownership of all intellectual property rights and other rights vested in the technical information.
7.2 Subject to any express provision in the Contract to the contrary and except to the extent permitted by applicable law, the Customer must not:
7.2.1 use, copy, modify, translate or create any derivative work of all or any portion of the goods; 7.2.2 un-bundle, reverse engineer or reverse assemble the goods;
7.2.3 remove, alter or cover any copyright notices, trademark notices or other proprietary rights notices placed or embedded on or in the goods;
7.2.4 sell, transfer, licence, rent, lease, loan, provide, distribute or otherwise transfer all or any portion of Syneron Candela’s Intellectual property rights to any third party; or
7.2.5 use the goods, or its knowledge of the or Syneron Candela’s intellectual property rights, to create (or engage or assist a third party to create) products that compete, whether in whole or in part, with the Syneron Candela’s products.
7.3 In these Standard Terms, "intellectual property rights" includes the full benefit of any rights in any copyright, trademark, registered design, patent, trade and business names, inventions, know-how, improvements, discoveries, confidential processes and information, and includes artistic works, images, designs, motifs and photographs and any adaptation or concept relating to it.
7.4 If you receive any confidential or proprietary information from us (including pricing and technical information), you must not use or disclose such information to any person, unless you have obtained our prior written consent (which we may withhold in our absolute discretion), such information has entered the public domain (other than through a breach of confidentiality owed by any person) or the use or disclosure of such information is required by law.
7.5 Your details and information that you provide us about yourself may be retained by us on our database. You have no rights in that database. We may use such database in the conduct of our business, subject to privacy and other relevant laws.
7.6 Syneron Candela hereby grants to Customer a non-exclusive, non-transferable, limited license to use the software contained or embedded in the goods solely in conjunction with the Customer’s use of the goods. Accordingly, Customer shall not: (i) sell, rent or lease the software to any third party; (ii) reverse engineering or try to decompile the source code for such software; or (iii) provide access to the software or any information related thereto to any third party without that party agreeing to comply with the terms herein.
8. Personal Properties Securities Law
8.1 You acknowledge that these terms and conditions and the transactions contemplated by them, constitute a security interest for the purposes of the PPS Law in our product supplied to you by us under these terms and conditions (the "Security Interest").
8.2 You must do anything (including amending these terms and conditions or amending, executing or completing any document, obtaining consents and supplying information) that we consider necessary for the purposes of:
8.2.1 ensuring that the Security Interest is enforceable, perfected or otherwise effective and has the highest priority possible under the PPS Law; and
8.2.2 enabling us to apply for any registration, give any notification and exercise rights in connection with the Security Interest.
8.3 In this clause 8:
8.3.1 "PPS Act" means the Personal Property Securities Act 2009 (Cth);
8.3.2 "PPS Law" means the PPS Act, and other associated legislation and regulations, as amended from time to time;
8.3.3 terms defined in the PPS Act and used herein have the meaning ascribed to them in that Act.
8.4 To the extent that Chapter 4 of the PPS Act applies to the enforcement of the Security Interest, you agree that sections 95, 96, 121(4), 125, 130, 132(3)(d), 132(4), 135, 142 and 143 of the PPS Act will not apply to such enforcement.
8.5 You acknowledge and agree that until you pay us in full for our products, the security interest under these terms and conditions relates to our products and all proceeds of sale in respect of those products and you must not allow any third party to acquire a security interest in those products.
8.6 If you make a payment to us at any time we may, in our absolute discretion, apply that payment to first satisfy obligations that are not secured, then obligations that are secured, but not by a purchase money security interest ("PMSI"), in the order in which those obligations were incurred, and then obligations that are secured by a PMSI in the order in which those obligations were incurred.
8.7 You agree:
8.7.1 to the maximum extent permitted by law, to waive any right to receive a verification statement or financing change statement in respect of the Security Interest;
8.7.2 to indemnify, and on demand reimburse us for all expenses incurred in registering a financing statement or financing change statement on the Personal Properties Securities Register or releasing any goods the subject of the Security Interest;
8.7.3 not register a financing change statement without our prior written consent;
8.7.4 to give us 14 days prior written notice of any proposed change in your name, details (including contact details or business practices) and immediately advise us of any material change in your practices of selling any of our products subject to the Security Interest which would result in a change in the nature of proceeds derived from such sales; and
8.7.5 that these terms and conditions constitute a "confidentiality agreement" for the purposes of section 275 of the PPS Act and neither you nor we will disclose any information of the kind mentioned in section 275(1) of the PPS Act, unless required to do so under the PPS Law. Compliance with Laws
8.8 You must carry out the transactions contemplated by the sale and shall otherwise deal with the goods sold in conformity with all applicable laws, rules, orders, and regulations of all governmental authorities applicable to your business and obtain all permits and licences required in connection with the purchase, installation, sale, shipment or use of any of the goods (collectively, “Applicable Laws”).
8.9 You must comply with any processes, specifications, instruction manuals (or similar documents), instruction or reasonable directions of ours issued in connection with our goods. 8.10 You must not make any statement which is misleading or deceptive or make any statement in relation to our goods that is inconsistent with the specifications relating to our goods, as are published from time to time by Syneron Candela.
9. Indemnity
9.1 You must indemnify and hold us (and our affiliates, suppliers and sub-contractors) harmless against all losses, liabilities and costs (including legal expenses) sustained, incurred or suffered by us (or our affiliates, suppliers or sub-contractors) as a result of:
9.1.1 any negligent or wrongful act or omission, breach of statutory duty, breach of contract or wilful default;
9.1.2 any injury to or death of any person or any damage to or loss of any property caused or contributed to;
9.1.3 any warranties or representations made to any third party in relation to our product;
9.1.4 any failure by you or your personnel to comply with any Applicable Laws; and
9.1.5 any breach of these Standard Terms,by you (or any of your affiliates, supplier or sub-contractors (other than us)).
9.2 Additionally, you must indemnify and hold us and our affiliates, suppliers and sub-contractors) harmless against all losses, liabilities and costs (including legal expenses) sustained, incurred or suffered by us (or our affiliates, suppliers or sub-contractors) as a result of the use of goods not purchased from Syneron Candela or goods that have been serviced by personnel not authorized by Syneron Candela.
10. Representations and Warranties By Customer
10.1 The Customer represents, and warrants and undertakes to Syneron Candela that:
10.1.1 the Equipment will be used for business purposes, and not for personal, family or household purposes;
10.1.2 the full and accurate legal name of Customer is stated on the signature page to any quotation, order confirmation and other documents related to the sale of the goods or services;
10.1.3 the Customer has the knowledge, training, skills, experience and qualifications to use the goods;
10.1.4 the Customer had the power and capacity to enter into these Standard Terms and all documents related to the purchase of the goods; and
10.1.5 the Customer is, and will remain, in compliance with all Applicable Laws, and has, and will maintain, types and amounts of liability insurance sufficient to cover the use of the Equipment by Purchaser and its employees, contractors and agents.
11. Personal Data Protection
11.1 Both parties will comply with all applicable data protection laws, including where applicable, the European Union General Data Protection Regulation (Regulation (EU) 2016/679). For the purposes of such laws, Syneron Candela is a data controller of all personal data relating to the Purchaser or the Purchaser’s data subjects which is collected and processed by Syneron Candela in the course of the Purchase Agreement and for which Syneron Candela determines the purposes and means of such processing (“Personal Data”). Personal Data will be held in accordance with Syneron Candela’s Privacy Policy (which has been provided with these terms and conditions or is available on the Privacy Policy page of the Syneron Candela website, or such other website as maybe notified from time to time) and the Purchaser shall ensure that, in relation to any data subjects whose Personal Data the Purchaser provides to Syneron Candela, all such data subjects (a) are provided with a copy of Syneron Candela’s Privacy Policy; (b) are informed that Syneron Candela will be processing their Personal Data as a data controller; and (c) where necessary, have provided their consent to Syneron Candela processing their Personal Data as a data controller. Software contained or embedded in the Equipment may collect certain data when in use. Some of this data, including images taken during treatment, treatment region and parameters, patient gender, skin type/color, age, height and measurements, are transferred to Syneron Candela when the Equipment is connected to the internet (“Transferred Data”). The Transferred Data is used to ensure the Equipment is being used correctly and to recommend improvements in the application of the Equipment. No Personal Data should be included in the Transferred Data and the Purchaser warrants and represents that it will not transfer Personal Data relating to its patients or other data subjects upon whom the Equipment is used, to Syneron Candela including through using the Equipment to take images of the data subject’s entire face.
12. Miscellaneous
12.1 A Customer may be listed as a certified practitioner on Syneron Candela's website by sending a written request to Syneron Candela. Syneron Candela may include a Customer in its absolute discretion. If a Customer is listed, Syneron Candela can remove the Customer from the list at any time and without notice to the Customer.
12.2 You must not assign, novate, transfer, sub-contract, sub-licence or otherwise dispose of any or all of your rights or benefits under these Standard Terms, unless you have obtained our prior written consent (which we may withhold in our absolute discretion). We may assign, transfer, sub-contract, sub-licence or otherwise dispose of any or all of our rights and/or obligations under these Standard Terms to any person without your consent.
12.3 Nothing in these Standard Terms creates any relationship of employment, agency or partnership between you and us.
12.4 These Standard Terms (together with Syneron Candela's order confirmation and the Service Contract (if any), forms the entire agreement on which we are willing to trade with you and all or any previous agreements or understandings we may have had with you are superseded these documents.
12.5 You acknowledge that you have not been induced to enter into any agreement, arrangement or understanding with us by any representation or warranty, other than those expressly set out in these Standard Terms and, having negotiated and freely entered into any such agreement, arrangement or understanding, agree that you will have no remedy in respect of any other such representation or warranty, except in the case of fraud.
12.6 Unless otherwise stated, each Contract is governed by the laws of New South Wales . The parties unconditionally and irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales.
12.7 If a whole or any part of these Standard Terms are void, unenforceable or illegal in the State or Territory the law of which governs these Standard Terms, it is severed for that State or Territory. The remainder of the Standard Terms have full force and effect.
12.8 No failure by Syneron Candela to exercise, nor any delay in Syneron Candela exercising any right, power or remedy, operates as a waiver. A single or partial exercise of any right, power or remedy by Syneron Candela does not preclude any other or further exercise of that or any other right, power or remedy. No valid or binding waiver can be given by Syneron Candela unless it is given in writing.
12.9 In these Standard Terms, unless otherwise indicated by the context: reference to a party to a document includes that party's successors and permitted assigns; "including" and other similar words are not words of limitation; an agreement, deed, covenant, representation or warranty on the part of two or more persons binds them jointly and severally; and general words following words describing a particular class or category are not restricted to that class or category.
LIMITED WARRANTY SCHEDULE
If the Australian Consumer Law applies to you, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or a refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to your statutory rights, Syneron Candela grants a limited warranty as outlined below, to the original Customer of the new goods listed in the Purchase Agreement attached hereto, excluding accessories and consumable products (the “Limited Warranty”). Except as provided below, the Limited Warranty provides that goods will be free from defects in material and/or workmanship for the earlier to occur of: one (1) year from the purchase date listed in the Purchase Agreement and (2) the use limitation provided below, if applicable (the “Warranty Period”).
This Limited Warranty applies solely to the Customer who purchased the goods from Syneron Candela and is not transferable or assignable by the Customer to any other person. Upon receipt of written notice of defects from the Customer during the Warranty Period, Syneron Candela will, at its sole option, either repair or replace any part of the hardware components, fiber delivery system or other goods, if any, that it determines is defective. The Customer must notify Syneron Candela of any defect as soon as possible after the defect first comes to the Customer’s attention. Syneron Candela may replace goods, at its sole option, with new or re-manufactured goods which shall be warranted for the remainder of the original Warranty Period or thirty (30) days from the date of shipment to the Customer, whichever is longer.
Service coverage under this Limited Warranty will be automatically suspended during any periods of non-payment of any payments due to Syneron Candela by the Customer (including if a check does not clear). Limited Warranty service coverage shall recommence when Syneron Candela receives payment in full of all payments due. Note that although warranty service will not be available during any period of non-payment, the Warranty Period will continue to run during such time.
The Customer must preserve a copy of any patient data from the goods and to erase all patient information prior to any replacement of goods. In the event that Syneron Candela receives goods containing patient information protected under applicable laws, then Syneron Candela may erase such data. Syneron Candela disclaims all liability for any erased or lost patient data and information.
This Limited Warranty does not cover any goods, including handpieces/applicators, which have been: (i) damaged by accident, misuse (including improper storage), abuse, in the Customer’s transportation of the goods, mechanical damage, or by an act of God, (ii) modified by any person other than Syneron Candela or any personnel authorized by Syneron Candela; (iii) used in violation of the instructions for use and operation of the goods; (iv) used for any purpose other than one for which the goods were manufactured; (v) repaired by an unauthorized service provider; (vi) used with unauthorized parts; and/or (vii) used by unauthorized persons, (collectively and individually “Warranty Exclusions”). The Limited Warranty does not cover any preventive maintenance service and consumables, nor any equipment, products or accessories sold or supplied with the goods which are manufactured by a third party. The occurrence of any Warranty Exclusion voids this Limited Warranty. Syneron Candela restricts access to goods to Syneron Candela and its authorized representatives. Fees will apply for access to Equipment and to requests for Syneron Candela service after voiding, termination or expiration of warranty or Service Agreement.
Schedule 1 - Additional Coverage if Included with Purchase
Additional coverage to be applied during the one (1) year warranty period. The additional coverage includes the following:
Gentle Series Console – one (1) year, upgraded to unlimited pulses, limited to replacement of one (1) laser head regardless of number of laser heads in the system, and one (1) High Voltage Power Supply (“HVPS”) after one million (1,000,000) pulses. Replacement of all other parts remains unlimited. Consumables are not included.
Picoway Series system Console – one (1) year, upgraded to unlimited pulses, limited to replacement of one (1) laser head, one (1) HVPS, one (1) seed laser, one (1) amplifier laser, one (1) isolator, and one (1) articulated arm after one million (1,000,000) pulses. Replacement of all other parts remains unlimited. Consumables are not included.
Picoway handpieces – one (1) year, limited to replacement of one (1) handpiece regardless of number of handpieces in the system after one million (1,000,000) pulses.
Vbeam Series Console – one (1) year, upgraded to unlimited pulses, limited to replacement of one (1) laser head regardless of number of laser heads in the system or one (1) set of ceramic inside the laser head; and one (1) HVPS after one hundred thousand (100,000) pulses. Replacement of all other parts remains unlimited. Consumables are not included.
Nordlys Series IPL & laser applicators – (1) year unlimited pulses with maximum (2) applicator replacements per part number / applicator. Consumables are not included.
Matrix Pro applicator – (1) year unlimited pulses, limited to replacement of one (1) Matrix Pro applicator, one (1) Sublative Applicator and one (1) Sublime applicator. Replacement of all other parts remains unlimited. Consumables are not included.
Any additional coverage will be subjected to specific country / region.
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