SHANGHAI – March 2, 2024 – Syneron (Beijing) Medical Technologies Co., Ltd. (“Candela China” and BuddyRoad Technology (Guangdong) Co., Ltd. (“BuddyRoad”) have officially announced a strategic partnership with the signing of a comprehensive after-sales service agreement. The signing ceremony took place at Candela China's Shanghai office and was attended by senior leaders from both companies, who all celebrated this significant milestone for the industry.
Candela Corporation (“Candela”), a global leader in medical aesthetics, was founded in 1970 and is headquartered in Marlborough, Massachusetts. Today, Candela specializes in advanced energy-based aesthetic solutions for a wide range of applications, including benign vascular and pigmented lesions, scars, skin rejuvenation, wrinkle reduction, acne, leg veins, cellulite, body contouring, tattoo removal, and hair removal. Its flagship technologies, such as the PicoWay® picosecond laser, Gentle family of lasers, Vbeam® pulsed dye laser, and Nordlys® system, are trusted by practitioners in over 100 countries worldwide.
Founded in 2016, BuddyRoad is a premier comprehensive service platform for high-end medical aesthetics equipment in China. The company pioneered the "4S" service model in the sector, offering one-stop "equipment stewardship" solutions that include maintenance, repair, leasing, sales, outsourcing, and asset recovery. Headquartered in Guangzhou, BuddyRoad operates seven major centers across China, with a service network covering over 300 cities. Backed by a professional engineering team and extensive spare parts inventory, the company guarantees 24/7 rapid response and has served over 3,000 clients. It is also the industry pioneer of the service commitment: "Repair within 48 hours or receive a backup unit within 48 hours."
This collaboration unites BuddyRoad's two decades of specialized experience in servicing imported devices with Candela's unwavering commitment to quality. By pairing BuddyRoad's highly skilled engineering team with an exclusive supply of genuine Candela spare parts and consumables, every maintenance procedure delivers unmatched speed, precision, and reliability. The result is a superior service experience that guarantees customer satisfaction and sustained device performance.