Optimizing patient safety and device reliability with preventative maintenance
As part of your Service agreement, Preventative maintenance of your devices can help avoid costly downtime, maintain patient safety, and deliver consistent, effective results. As the manufacturer of its devices, Candela has the insight to device history and can proactively identify potential maintenance needs.
Reliability and safety assured
As the manufacturer, only Candela has the ability to perform worldwide service of Candela systems to identify any potential risks and safety issues and act proactively to prevent them by installing factory software upgrades (performance and safety related), performing calibrations, and ensuring your Candela system performs at its optimum operating performance levels with Candela OEM parts by Candela Field Service Engineers.
What you get with Candela's Preventative Maintenance:
Verify and adjust all optical alignments (laser head, fiber optic, articulated arm)
Ensure all energy detection circuits are calibrated
Ensure all temperature control circuits are calibrated
Ensure that all DCD circuits are calibrated
Ensure that output energy delivered to patient is calibrated
Ensure the latest operating software is installed
Ensure the device meets all Candela specifications
Ensure proper fluid levels of water & dye (if applicable)
Ensure that laser is set to the proper operating wavelength (Vbeam only)
Install & test all delivery systems for proper operation
Proactive replacement of deteriorated energy output optics
Replacement & cleaning of all air filtration units
Replacement of deionized cooling water
Process and ship hazardous dye kit materials for proper disposal (Vbeam lasers only)
Preventative maintenance can extend the life of your device, ensure it is maintaining optimal performance and reliability, reduce administrative burden and protect your investment, enabling the focus to remain on patient care and safety.
Schedule Your Preventative Maintenance So, are you ready to schedule your preventative maintenance appointment? Please fill out the contact us form so we can get your device scheduled.
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