With the coronavirus disease (COVID-19) outbreak affecting people across the globe, Candela is dedicated to acutely monitoring, responding and supporting customers. We have created this resource site to provide easy access to a wide range of information related to COVID-19. We encourage you to continually check this site as well as the Centers for Disease Control and Prevention and OSHA websites for the most current information and updated guidelines.
We encourage you to share these resources with family, friends, and colleagues. If you have a resource you would like us to share here, please reach out to marketingNA@candelamedical.com
Candela Cares Series
A message from our CEO, Geoffrey Crouse
A message from the Candela workforce
A message from our CEO, Geoffrey Crouse
Below is a collection of resources that may be helpful to Candela customers, partners, and employees.
Candela Resources
Clinical Support Hotlines
- Please call us at 1-800-821-2013 or email us at ClinicalNA@candelamedical.com.
In-Service Training
- Please register for online device training at candelamedical.com/teletraining.
Device Maintenance
- Please check out the Service folders on Practice 360 to access these valuable tips or visit candelamedical.com/servicetips.
Field Service
- Please call us at 1-800-733-8550 for technical support or to schedule service.
Ask Me Anything
- Please contact us at info@candelamedical.com with any questions regarding Candela devices.
Ongoing Educational Workshops
- Please check our website at candelamedical.com/workshops and your email for these and other educational choices.
- Come visit our library of educational resources at candelamedical.com/clinical-papers.
Healthy Restart Resources
PRACTICE TOOLS & RESOURCES
- Leading in Times of Crisis: COVID-19 and the Healthcare Industry Playbook
- 20 questions to guide your restart strategy
- Re-opening toolkit for medical spas
- Candela recommendations for business continuity upon re-opening
- A path to resume aesthetic care guidance supplement
- The Aesthetic Society COVID-19 Safety Task Force - reopening office and resuming effective elective procedures
Federal Resources
CARES ACT, RESOURCES AND LOAN APPLICATIONS
- Coronavirus Aid, Relief, and Economic Security Act (CARES Act H.R. 748)
- COVID-19 Stimulus: A Taxpayer Guide
- Net operating loss (NOL) – IRS Forms and Procedures
PAYMENT PROTECTION PROGRAM (PPP)
- PPP Re-Opening; Issue New Guidance (January 8, 2021)
- First Draw Borrower Application Form 2483: To be used if this is your first time applying for a PPP loan
- Second Draw Borrower Application Form 2483-SD: To be used if you have previously received a PPP loan.
- Paycheck Protection Program Overview
- Paycheck Protection Loan Application
- PPP Fact Sheet from U.S. Treasury Dept.
ECONOMIC INJURY DISASTER LOAN (EIDL)
World Health Organization (WHO)
CDC
- Novel Coronavirus Explained
- Full Playlist of CDC Videos on COVID-19
- Coronavirus Situation Summary
- Mitigation Strategies for Establishments and Specific Geographies
- Guidelines for Environmental Infection Control in Health-Care Facilities
- Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019
OSHA
Small Business Administration
- Disaster Loan Assistance
- List of Areas Eligible for Disaster
- Coronavirus (COVID-19): Small Business Guidance & Loan Resources
- U.S Small Business Administration (SBA) Resources and Information
Federal Emergency Management Agency (FEMA)
Internal Revenue Service (IRS)
US Chamber of Commerce
- Resources to Help Your Small Business Survive the Coronavirus
- Coronavirus Response Tool Kit
- Corona Virus Emergency Loans: Small Business Guide and Checklist
Canada Resources
State and Local Resources
Alabama
Alaska
Arizona
Arkansas
- Arkansas COVID-19 Resources
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- Arkansas Dept. of Health: COVID-19 Guidance for Employers
- Quick Action Loan Program
California
- State of California information for employers, employees, and all Californians
- Los Angeles City Small Business Emergency Microloan Program
- San Francisco Assistance & Guidance for Business and Workers Impacted by COVID-19
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Idaho
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- Idaho Small Business Development Center Resources
- Idaho Department of Labor and COVID-19
Illinois
Indiana
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- Indiana Small Business Development Center Resources
Iowa
Kansas
Kentucky
Louisiana
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- Louisiana Economic Development: COVID-19
Maine
- Resources for Maine Businesses Impacted by COVID-19
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- Financial Resources in Response to COVID-19-related closures and economic disruption
Maryland
- Maryland COVID-19 Emergency Relief Fund Programs for Businesses
- COVID-19 Layoff Aversion Fund – Workforce Development and Adult Learning
Massachusetts
Michigan
Minnesota
- SBA Disaster Loans for Minnesota Small Businesses Impacted by COVID-19
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
Mississippi
Missouri
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
- MO 16387-01 SBA Offers Disaster Assistance to Missouri Small Businesses Economically Impacted by the Coronavirus (COVID-19)
Montana
- Resource Guide for Montana Employers and Employees
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
- North Carolina Business Relief Resources
- Coronavirus (COVID-19) Small Business Guidance & Loan Resources
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
- Texas’s Economic Injury Disaster Loan (EIDL) assistance declaration
- Dallas SBA Small Business Loan Resources
Utah
Vermont
Virginia
Washington DC
West Virginia
Wisconsin
Wyoming
Interesting Reads
Small Business
- Keeping Your Business Healthy During a Public Health Crisis
- Resources to Help Your Small Business Survive the Coronavirus
- Help Your Small Business Stay Healthy with a Coronavirus Crisis Communications Plan
- Ten Tips for Leading Companies out of Crisis
- 4 Strategies to Help Your Business Recover From Coronavirus
- How to handle crisis situations at your small business
- Tips for small businesses to stay connected, afloat during coronavirus shutdown
- Business Continuity Plans and COVID-19: How to Prepare
- 5 Ways to Keep Your Business Going in Hard Times
- 7 Ways to Make Your Business Thrive in Tough Economic Times
- Is Your Practice Recession Ready?
Industry Resources
Tools & Resources
- Managing your practice through the COVID-19 outbreak (via AAD)
- A Marketing Response Plan: How to keep your business healthy in uncertain times (via Medical Marketing Wiz)
- AmSpa Coronavirus Resource Center
- Doxy.Me: The Simple, Free, and Secure Telemedicine Solution (HIPPA Compliant)
- AIG: Complimentary COVID-19 Marketing Care Package
- ZOOM: Free video web conferencing
- Facebook Business Boost Grant
Podcasts
- Podcast: Coronavirus and Your Medical Spa: Medical and Business Perspective
- Podcast: Coronavirus and Your Practice: An HR Perspective
- Podcast: COVID-19 and Your Medical Spa: Not Business as Usual
- Podcast: Managing Cash Flow Amid the COVID-19 Crisis
- Podcast: Flooded with information & starving for Wisdom (via True to Form with Tim Sawyer)
- Podcast: Applying for Emergency Funding Under the Payment Protection Program
- The Train Doesn’t Stop, featuring John Wheeler, CEO of the Esthetics Center of El Dorado Hills