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What sets Candela apart?


Innovative medical aesthetic devices make it possible to achieve remarkable results for your patients. But it takes extraordinary after-sale support to achieve the best possible outcomes, consistently, throughout the life of your devices.

Here at Candela, we are committed to helping our customers be successful. This is why we have introduced the Candela Commitment program.

With the Candela Commitment program, we strive to earn our customer’s trust:

Service CommitmentService Commitment

Maximize device uptime and performance with Candela’s comprehensive technical support, field support and customer care. Our Candela certified Field Services Engineers are highly trained and ready to help when needed.



Clinical Commitment Clinical Commitment

We are committed to helping you and your staff deliver the highest levels of patient care, and that starts with unmatched clinical training and education. We offer some of the industry’s most advanced ongoing clinical education.



Marketing Commitment Marketing Commitment

We continually supply a wide-range of new marketing resources to help extend your practice’s reach, increase demand for your Candela offerings, and attract and retain more patients. From marketing assets to symposiums, and other global events to support networking and sharing of best practices, you can count on Candela to set you apart.


Learn more about the Candela Commitment by visiting


Message to our customers
Candela’s core values of Science, Results, and Trust have been our guiding principles for the 50 years we’ve been in business. These values continue to be our beacons as we collectively navigate the current and unprecedented COVID-19 challenge and work to respond to dramatic changes in our professional and personal lives. 
Newsbeam - Volume 4
As we kick off 2020, I wanted to express my gratitude and appreciation for your ongoing support and loyalty to Candela. Because of you, we had another wonderful year. 2020 marks the 50th anniversary of Candela and we are excited to continue our steadfast commitment to success for the next 50 years.