Careers

Job Brief

Candela is recognized globally for its innovating energy-based technologies that change lives and our new brand embodies our continued commitment to innovating medical aesthetic treatment solutions based on solid science and effective outcomes.

We aspire to provide the highest levels of clinical, technical and customer support, and continue to build on the longstanding partnerships of trust we’ve established with physicians, their practices and the patients they treat.

Every role is important at Candela:

Candela seeks an AR/Collections Specialist who will collaborate in the AR/Collections process. This team is responsibility to accurately and timely make collection calls, post daily cash receipts, research problem

• Make and receive customer service collection calls
• Research unpaid balances
• Send monthly statements of accounts to customers and related sales representatives
• Document and resolve customer service issues and inquiries
• Close and post daily cash batches
• Process credit card transactions and post to customer accounts
• Maintain compliance with Credit and Collection Policies
• Ensure high-quality invoicing and collection procedures
• Prepare daily summary of cash and reconcile receipts to the general ledger
• Continuously enhance work methods using information technology
• Communicate directly with the sales force
• Stay updated on industry and legislative changes
• Assist in the financial planning with the help of cash forecasting
• Conduct credit checks on new customers
• Participate in special projects to enhance A/R collections

Background required for this role:

• 3-5 years of experience in Credit and Collection
• Oracle Experience preferred
• Excellent verbal and written communication skills - must be able to work and communicate with cross-functional teams and the salesforce, business owners, and international distributors
• Strong customer service skills
• Must have the ability to work in an agile environment where priorities change rapidly
• Ability to exhibit composure, patience, and confidence when facing difficult situations
• Highly accurate and efficient data entry skills
• Excellent organizational and time management skills
• Problem-solving attitude
• Preferred education
• Associate’s or bachelor’s degree in accounting or other business related major preferred